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Important Information for Your Appointment at Calamvale Central Family Practice
At Calamvale Central Family Practice, we strive to provide the highest standard of care for all our patients. Below are some important booking guidelines to ensure your appointment runs smoothly.
Self-Identification and Appointment Types
- Self-Identification: We encourage all patients to self-identify when making an appointment. This helps us provide personalised care tailored to your needs.
- Long Appointments: If you have multiple health concerns or need extra time with your doctor, please request a long appointment when booking. This is especially important if you’re planning to discuss more than one issue.
Special Appointments
- Suture Removal & Dressings: If you need sutures removed or a dressing change, please let our reception team know when booking so we can allocate appropriate time for your appointment.
- Insurance Medicals: For insurance medical exams, please ensure you request a long appointment, as additional fees may apply. Fill out as much information as possible on the provided form before your visit.
Choosing Your Doctor
- Doctor Preferences: You can request a specific doctor of your choice when booking. We will do our best to accommodate your preference.
Medicare and Fees
- Medicare Card: Please present your Medicare Card at reception upon arrival.
- Non-Medicare Patients: Fees for non-Medicare patients are available at reception or you can ask one of our reception staff for more information.
Appointment Management
- Cancel or Reschedule: If you are unable to keep your appointment, please inform us as soon as possible so we can offer the time slot to another patient.
- Multiple Family Members: Ensure each family member needing care has a separate appointment. This helps ensure everyone is seen promptly and without delay.
Check Your Prescriptions
- Before your appointment, please check that you have enough medication. If you need a prescription renewal, make sure to bring this up during your consultation.
Walk-In Appointments
- We accept walk-in patients at our Calamvale practice. If you need urgent care, feel free to come in, and our team will assist you with booking an appointment.
Running on Time & Appointment Duration
- While we strive to run on time, there may be occasional delays due to unforeseen circumstances. If you have multiple family members to see, please book separate appointments for each individual to avoid delays.
- New Patients: New patient appointments require double booking. Please arrive 10 minutes early to complete any necessary paperwork.
Interpreter Services
- Interpreter services can be arranged with prior notice. If you require an interpreter, please contact us before your appointment or call 131 450 for assistance.
Emergency Care
- For medical emergencies, please dial 000 immediately.
Contact & Enquiries
- If you’re unsure whether your doctor is running on time, you are welcome to call us for an update.
Book Your Appointment Today
To make an appointment at Calamvale Central Family Practice, simply call our clinic at 0731845900 or use our online booking system. We will make every effort to accommodate your preferred time and doctor.
Calamvale Central Family Practice is more than just a medical centre—we are your local family practice, providing comprehensive healthcare services to the Calamvale community and beyond. Whether you’re seeking a routine check-up, managing chronic conditions, or need specialised care, we are here for you every step of the way.